FAQ
Products Related FAQ
How do I choose the right wig for me?
To choose the right wig, consider factors such as face shape, skin tone, lifestyle, and desired style. Additionally, you can seek advice from our wig specialists, who can assist you in finding the perfect match.
Are the wigs made from natural human hair or synthetic materials?
Our wigs are made from 100% natural human hair, ensuring a natural look, feel, and styling versatility.
How do I care for and maintain my human-hair wig?
Proper care involves using specialized wig shampoo and conditioner, gentle detangling, air drying, and avoiding excessive heat styling. Our website provides detailed care instructions for your reference.
Can I style or colour my human hair wig?
Yes, human hair wigs can be styled, coloured, and treated much like your own hair. However, we recommend consulting a professional stylist for any major alterations to maintain the wig's quality.
What is the best way to measure for the right wig size?
To measure your wig size accurately, use a soft measuring tape to determine the circumference of your head from the hairline at the nape of your neck, behind your ear, and across your forehead.
Payments Related FAQ
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods. For in-store purchases, we also accept cash.
When will my credit card be charged for the purchase?
Your credit card will be charged at the time of purchase, once your order is confirmed.
Is there an option for cash on delivery (COD) or pay on pickup?
At the moment, we don't offer COD or pay on pickup. All payments need to be made online or in-store at the time of purchase.
Are there any additional fees associated with the purchase?
There are no hidden fees. The price you see for the wig is the total amount you'll pay, excluding shipping costs, if applicable.
How do I know if my payment was successful?
Once your payment is successful, you will receive an email confirmation. If you encounter any issues, please contact our customer support for assistance.